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  1. EPOS Enterprise
  2. FAQS
  3. Public FAQS

Public FAQS

  • EPOS Connect for MacOS - Collecting Logs
  • MacOS - How to collect a system report
  • IMPACT MB Pro and BTD 800 disconnectivity
  • MB 360 Voice Prompt
  • How to check ADAPT(MB) 660 playback sample rate and bit depth
  • Cisco IP Communicator Automatically lowers A-side volume when on a call
  • Hardware differences between IMPACT SDW 5000 BS-5 and BS-3
  • Difference between MB 660 UC and MB 660 UC MS
  • Forcing EPOS Connect to always run as administrator in Windows 10
  • SP 30 Locking pairing mode
  • UI 10 BL busy light status when PC is off  
  • Enabling Cisco Mode on SP 20 speakerphone
  • BTD 800 on SDW series paired with Cell Phone, Auto Link functions
  • Differences between the BTD 800 and the GSA 70
  • Mitel phones and DHSG connection
  • IMPACT SDW Phantom Ring tone and Windows 10
  • USB-C headsets and Mobile devices
  • SC 1xx Series on mobile devices
  • MB 360 Bluetooth pairing
  • VCRuntime error 140
  • Does UI 10 reacts to mobile phone calls
  • Initiate conference pairing on IMPACT SDW with ADAPT (MB) 660
  • LED Status of BTD 800 dongle
  • Latency
  • How to enable Presence Grey voice prompts
  • How to mute Presence Grey microphone
  • Presence headset can't be switched on
  • IMPACT SDW Auto-link mode
  • SP 20 Bias Voltage
  • Microphone behavior on ADAPT (MB )660 while using 3.5mm cable
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